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Personal Care & PSW Support

Personal Care & PSW Support at Home in Hamilton

A trained caregiver helps with the daily tasks that have become hard or unsafe to do alone, so your family member can keep living at home with their dignity intact.

  • Carefully Screened Caregivers
  • Personalized Care Plans
  • Flexible Scheduling
  • Local Hamilton Care Team
  • Reliable Family Communication
Service Details

What Personal Care Includes

Every care plan is personal. These are the everyday tasks a caregiver can help with.

  • Bathing, showering and bed baths
  • Dressing, grooming and oral care
  • Toileting and continence care
  • Safe transfers and help moving around the home
  • Medication reminders
  • Meal preparation and help with eating

Not Sure Which Service Is Right?

Our care team will listen, answer your questions and guide you to the care that fits your family, free and with no commitment.

Is It Right For You?

Signs Your Loved One May Benefit

  • Bathing or showering has become risky, or is being skipped
  • Getting dressed, or in and out of bed, takes a long time or needs help
  • There has been a fall, or a near miss, in the bathroom
  • You are doing personal care for a parent and it is becoming too much
A caregiver gently brushing an older man's hair by a sunny window
Local Care

Personal support across Hamilton

Personal care is scheduled around your family member's routine: a morning visit to get up, washed and dressed, an evening visit to get ready for bed, or both.

If your family member already receives publicly funded personal support through Ontario Health atHome, we can add private visits around that schedule to fill the gaps.

Available in

Questions about personal care? Call (226) 506-7013

Our Process

Getting Care Is Simple

We've made it easy for families to go from first call to first visit, with no pressure and no guesswork.

  1. Step 1

    Talk With Us

    Call or book a free consultation. Tell us what's happening and what you're worried about. No cost and no obligation.

  2. Step 2

    Build Your Care Plan

    We recommend the right care, hours and schedule for your family member, and tell you exactly what it will cost.

  3. Step 3

    Meet Your Caregiver

    We match a caregiver to your family member's needs and personality, and introduce them before care begins.

Common Questions

Personal Care: Common Questions

What is a PSW?

A personal support worker (PSW) is a caregiver trained to help with personal care such as bathing, dressing, toileting and mobility. We'll tell you who your caregiver is and what training they have before care starts.

My mother is embarrassed about needing help with bathing. How do you handle that?

Very commonly. Caregivers start slowly, explain each step, and keep your mother covered and in control of as much as she can do herself. Meeting the caregiver first usually helps a great deal.

Can personal care visits be short?

Yes. Many families book a focused morning or evening visit. Tell us the routine you need and we'll confirm the visit length during your consultation.

How quickly can care start?

Often within a few days of your consultation, and sometimes sooner. If you need help urgently, for example for a hospital discharge, call us at (226) 506-7013 and we'll tell you straight away what we can arrange.

How much does home care cost?

It depends on the type of care and how many hours you need. At your free consultation we'll recommend a care plan and tell you exactly what it will cost before anything starts, with no obligation. Some private insurance plans and Veterans Affairs Canada programs help with the cost of home care, so it's worth checking your coverage.

Will we have the same caregiver?

We aim to keep the same caregiver, or a small consistent team, for every client. If a change is needed, we tell you ahead of time and introduce the new caregiver.

Still have questions? Call (226) 506-7013 or read our guides for families.

Ready To Get Started?

Let's Find the Right Care
for Your Family

Schedule a free, no-pressure consultation with our care team. We'll listen, answer every question and help you find the right plan, at no cost to you.

Call nowGet care